Members are advised that the Board office will be closed to members and the public effective 12:00 noon, on Wednesday, December 24, 2025, through to 4:30 p.m. on Thursday, January 1, 2026. The switchboard voicemail will be on and voicemails will be retrieved on January 2, 2026.

However, please note that staff will continue to offer essential services during non-statutory holidays including:

• December 29 — 8:00 a.m. to 4:30 p.m.
• December 30 — 8:00 a.m. to 4:30 p.m.
• December 31 — 8:00 a.m. to 12:00 noon

MLS® Services

Staff will process listings, amendments and sales for year-end.

• MLS® services will be available via the direct MLS® line, 604.930.7639 or email mlslistings@fvreb.bc.ca.
• All firm sales reported to the Board prior to 12:00 noon Wednesday, December 31 (Medallion cut-off), will be processed and included in 2025 Medallion.
• Any firm sales submitted to the Board after 12:00 noon Wednesday, December 31 (Medallion cut-off) will be processed in January and included in 2026 Medallion.
• As usual, Broker Load offices can continue to post their new listings and amendments throughout this period.

Helpdesk (including Lockbox support)

For information technology (IT) support and Lockbox services, FVREB Helpdesk staff will be available at helpdesk@fvreb.bc.ca and 604.930.7626.

Membership Services

Staff members will update license renewals.

Education

Staff members will monitor and update PDP compliance.

Finance

Finance staff will not be in the office.

• Brokers can make payments and download invoices at any time during the holidays via FVREB Connect. Please contact the Helpdesk before the holiday closure for help setting up payments if needed.
• Invoices will be emailed nightly and available on FVREB Connect.

Wishing you all a holiday of happy tidings and a prosperous New Year!

FVREB Communications